Privacy policy

Foodry operates this store and website, including all relevant information, content, features, tools, products, and services, to provide you customers with a personalized shopping experience ("Services"). Foodry is supported by Shopify, which enables us to offer you the Services. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. In case of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand that your information will be collected, used, and shared as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or another individual or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or with identifying parts removed so that it cannot reasonably be linked to you. Depending on how you interact with the Services, where you reside, and as permitted or required by applicable laws, we may collect or process the following categories of personal information, including inferences drawn from your personal information:

Contact information such as your name, address, billing address, shipping address, phone number, and email address.
Financial information such as credit card, debit card, and financial account numbers, payment card information, financial account details, transaction details, payment method, payment confirmation, and other payment details.
Account information such as your username, password, security questions, preferences, and settings.
Transaction information such as products you add to your cart, add to your wishlist, purchase, return, exchange, or cancel, and your transaction history.
Communications with us such as information you share when contacting us for customer support requests.
Device information such as information about your device, browser, or network connection, IP address, and other unique identifiers.
Usage information such as information about when and how you interact with or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you such as when you create an account, visit or use the Services, contact us, or otherwise provide personal information to us;
Automatically through the Services such as from your device and through the use of cookies and similar technologies when you use our products or services or visit our websites;
From our service providers such as when we receive assistance from service providers to provide certain technologies or when they collect or process personal information on our behalf;
From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services. We use your personal information to fulfill our contract with you, process your payments, ship your orders, remember your preferences and products of interest, send notifications related to your account, process your purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, enable you to share reviews, and create a personalized shopping experience such as product recommendations based on your purchases. Using your personal information to better personalize and improve the Services also falls within this purpose.
Marketing and Advertising. We use your personal information for marketing and promotional purposes (for example, to send you marketing, advertising, and promotional communications via email, SMS, or mail) and to show you online advertisements for products or services on the Services or other websites based on your previous purchases, items added to your cart, and other activities on the Services.
Security and Fraud Prevention. We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or prevent potential fraud, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of our Services. When you choose to use the Services and create an account, you are responsible for the security of your account credentials. We strongly advise you not to share your username, password, or other access information with others.
Communicating with You. We use your personal information to provide customer support, respond promptly, deliver effective services, and maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, conduct reviews or participate in legal discovery processes, manage potential or ongoing litigation or other legal disputes, and investigate or enforce potential violations of our terms or policies.

How We Share Your Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes subject to this Privacy Policy. Examples include:

Sharing information with other third parties who provide services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, shipping, and delivery services), Shopify, and sellers.
Sharing information with our business and marketing partners to provide marketing services and advertising. For example, we use Shopify to support personalized advertising based on your online activities with different sellers and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your residence, you may have the right to opt out of having your information shared for targeted advertising and marketing based on your online activities with different sellers and websites. To exercise this opt-out right, click here
When you direct, request, or consent to the sharing of certain information with third parties; for example, to ship products to you or when you use social media widgets or login integrations.
Sharing information with our sales partners or other units within our corporate group.
Sharing information in connection with business transactions such as mergers or bankruptcy, to comply with legal obligations (including responding to court orders, search warrants, and similar requests), enforce applicable terms or policies, and protect or defend the Services, our rights, users, or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access and use of the Services to provide and improve the Services. Information you provide to the Services will be transferred to and shared with Shopify and third parties outside your country of residence for the purpose of providing and improving the Services. We also use certain advanced Shopify features that leverage data and information from your interactions with our Store, other sellers, and Shopify to protect, grow, and develop our business. To provide these advanced features, Shopify may use personal information collected about your interactions with our Store, other sellers, and Shopify. Shopify is responsible for processing your personal information and responding to requests to exercise your rights related to such processing and use. For more information on how Shopify uses your personal information and your rights, see Shopify Consumer Privacy Policy . Depending on your residence, you may exercise certain rights regarding your personal information through the Shopify Privacy Portal Link .

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee the privacy or security of such sites or the accuracy, completeness, or reliability of information on them and accept no responsibility in these respects. Information you provide in public or semi-public areas, including on third-party social media platforms, may be visible to other users of the Services and/or users of those third-party platforms and may be accessible and used by us or third parties without restriction. The presence of such links on the Services does not imply endorsement of the content of the linked platforms or their owners or operators unless explicitly stated otherwise on the Services.

Data of Children

The Services are not designed for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe your child has provided us with personal information, you may contact us using the contact information below to request deletion of such information. As of the Effective Date of this Privacy Policy, we have no actual knowledge of "sharing" or "selling" personal information of individuals under 16 as defined by applicable laws.

Security and Retention of Your Information

Please remember that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Also, information you provide to us may not be secure during transmission. Therefore, we recommend not using insecure communication channels to send us sensitive or confidential information.

The length of time your personal information is retained depends on various factors, such as whether we need the information to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on your residence, you may have all or some of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances, and we may refuse your request as permitted by law.

Right of Access/Information. You may have the right to request access to personal information we hold about you.
Right to Deletion. You may have the right to request deletion of personal information we hold about you.
Right to Correction. You may have the right to request correction of inaccurate personal information.
Right to Data Portability. You may have the right to receive a copy of your personal information and, under certain conditions and exceptions, request that this copy be transferred to a third party.
Managing Communication Preferences. We may send you promotional emails, and you can opt out of these emails at any time using the unsubscribe option in those emails. If you opt out, we may still send you non-promotional emails related to your account or orders you have placed.

You can exercise these rights by contacting us at the points indicated in the Services or using the contact information below. For more information on how Shopify uses your personal information and other rights you may have, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. To the extent permitted or required by applicable laws, we may need to verify your identity before processing your requests. You may designate an authorized representative to make requests on your behalf in accordance with applicable laws. Before accepting such a request from a representative, we will require proof of their authority to act on your behalf, and you may need to verify your identity directly with us. We will respond to your request within a reasonable time in accordance with applicable laws.

Complaints

If you have a complaint about how your personal information is processed, please contact us using the contact information below. Depending on your residence, you may have the right to object to our decision or file a complaint with your local data protection authority by contacting us using the contact information below.

International Transfers

Please note that we may transfer, store, and process your personal information outside your country of residence.

When transferring your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority unless the data is transferred to a country determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide any required notices under applicable laws.

Contact

If you have any questions about our privacy practices or this Privacy Policy or wish to exercise a right you have, please call or email info@foodry.com.tr or contact us at Çankaya Caddesi 14/A, Ankara, 06690, TR